Turnstile Tours invites visitors of all abilities to join our tours. Please see information below about accessibility services and accommodations, and contact us if you have any questions or concerns in advance of your visit. The more you can help us prepare for your visit, the better we can serve you and provide a fully inclusive experience.
For visitors who use wheelchairs or have limited mobility
Food Cart Tours, Public Market Tours, Brooklyn Navy Yard Inside Industry Tours, and Brooklyn Army Terminal Walking Tours
As these tours takes place in public facilities and on sidewalks, these tours are fully accessible to visitors who use wheelchairs or mobility devices. Please note any requests for accommodations in your reservation or contact us in advance so that our guides can review the tour route for any obstructions or inaccessible pathways in advance of the tour. Please be advised that this tour does involve extended periods of walking and standing with minimal opportunities to sit down.
Brooklyn Navy Yard Bus Tours
The bus provided by the Brooklyn Navy Yard for all public tours includes accommodations for one visitor who uses a wheelchair, including a mechanical lift and a location where the wheelchair can be fastened to the floor of the vehicle. For a visitor who uses a wheelchair and is bringing guests, general passenger seating is available next to and in front of this location on the bus.
The Brooklyn Navy Yard Center at BLDG 92, where the tour begins and ends, includes three floors of exhibits that are accessible via elevator for people who use wheelchairs and/or who use mobility devices such as canes or walkers. We regularly host visitors who have mobility impairments on our public bus tours of the Brooklyn Navy Yard. To ensure a welcoming experience, our guides bring a step to make it easier for visitors to step up into the bus and visitors with walkers may also use the mechanical lift to enter the bus if that is their preference.
Regular and ongoing trainings are provided to bus drivers and tour guides to ensure a welcoming experience. To ensure that this wheelchair-accessible spot is available on your desired date and time for taking the tour, please contact us.
Prospect Park Tours
This tour is suitable for people of all ages and abilities, but will involve walking or standing for the full 2 hours and traveling approximately 2 miles on foot. Each tour will have a different route, and we try to utilize the most accessible pathways, but there may be some uneven paths, steps, or steep hills. We welcome visitors who use wheelchairs on this tour but we ask that you please let us know in advance of the tour so that we can plan the route to ensure a fully inclusive experience. If you have any questions or concerns about any accessibility accommodations, or would like more detailed information about the tour route, please contact us.
Accessible services and accommodations upon request
Assistive listening devices – With at least 24 hours advance notice, portable FM assistive listening devices with headsets or neck loops can be made available for all public and private tours. Please note in your reservation or contact us at least 24 hours prior to your tour if you or a guest in your party would like to use a receiver. We cannot guarantee that assistive listening devices will be available if the request is made within 24 hours of the tour start time.
Verbal description and large print materials – All of our tours are designed to be multi-sensory. We also have staff members who are experienced in verbal description and have led tour programming for visitors who are blind or have low vision. We can also make available all of our materials in large print upon request. Please notify us in advance either when making your reservation or by contacting us if you would like your public or private tour to be staffed accordingly so that we can ensure a fully-inclusive experience.
American Sign Language interpretation – We seek to offer accessible experiences for all visitors. As such, with at least two weeks advance notice, we will seek to provide American Sign Language interpretation free of charge for visitors who are deaf for all of our tours. To place a request, please contact email@example.com or text or call +1(347)903-8687.
For people with developmental and/or intellectual disabilities – We celebrate diversity in learning styles and abilities. With advance notice for public or private tours, we have the capability to provide accessible and inclusive programming for people with development and/or intellectual disabilities and their family members and friends. For example, with advance notice, we can provide a sensory-friendly experience for private groups of visitors with autism that includes visual supports and non-verbal tools before and during the visit (social narrative, visual schedules, etc), fidgets, as well as multi-sensory and kinesthetic approaches. With advance notice for public tours, Turnstile Tours can provide these accommodations and can also assign a staff member who has extensive experience leading programs for people with and without intellectual and development disabilities. Please contact firstname.lastname@example.org or text or call +1(347)903-8687 for more information.