Humanities New York: Tour and Workshop

Filed to: PresentationsStreet VendingTrainingsTurnstile Studio

Designing for Public Engagement: Tour and Professional Development Workshop

On December 12, 2016, Turnstile hosted a Food Cart Tour of the Financial District at lunchtime, followed by a two-part professional development workshop for Public Humanities Fellows at Humanities New York that explored the challenges and opportunities of creating publicly accessible resources and programming with community partners, informants, and collaborators. Using the tour as a common reference point, combined with a series of facilitated activities, workshop participants shared ideas, questions, and concerns about their respective projects, learned about and discussed logistical and ethical considerations for designing and implementing public-facing projects, and reviewed project management tools that support facilitating mutually beneficial collaboration with community partners.


CUNY Graduate Center: Workshop on Guided Tours

Filed to: PresentationsTrainingsTurnstile Studio

10-28_afterlives-conference

Engaging Guided Tours: Techniques and Best Practices

On October 28, 2016, Cindy VandenBosch and Andrew Gustafson of Turnstile Tours led a workshop at the City University of New York’s Center for the Humanities as part of Afterlives: Place, Memory, Story, a day-long conference hosted by the Public History Collective. This workshop introduced attendees to best practices in developing and delivering guided tour experiences that are accessible, engaging, and rigorously researched. Through case studies drawn from Turnstile’s extensive experience in the field, and through modeling practices, participants learned about strategies for developing content for place-based learning, storytelling techniques, group management, as well as other approaches to ensure that visitors have an enjoyable and educational tour experience that is meaningfully connected to the tour’s location.


BLDG 92 & Brooklyn Historical Society: Brooklyn Navy Yard STEM and Sustainability Research

Filed to: ResearchTrainingsTurnstile Studio

The LEED-Platinum certified Broklyn Navy Yard Center at BLDG 92. Credit Andrew Gustafson

Research and content development for STEM-based K-12 programs

In 2014, Turnstile was commissioned by the Brooklyn Historical Society and the Brooklyn Navy Yard Center at BLDG 92 to create a research document about STEM and sustainability-related topics, both historical and contemporary, at the Brooklyn Navy Yard. This research project was designed to be the content foundation for the development of STEM-based K-12 programs at the Yard. (more…)


Brooklyn Navy Yard Development Corporation: Ambassador Training

Filed to: TrainingsTurnstile Studio

BLDG 92 square

Visitor services trainings for security and front-line staff

This interactive training session for the security staff at the Brooklyn Navy Yard focused on visitor interaction, customer service, and anticipating and adapting to the needs of visitors, including people with disabilities. Led by Cindy VandenBosch, this session explored scenarios and proposed strategies for anticipating and addressing the needs of the wide range of visitors that come to the Brooklyn Navy Yard Center at BLDG 92 in efforts to provide a more welcoming experience for all, including first-time visitors, area residents seeking employment services, and people with visible and invisible disabilities. With training tools and examples drawn from real-life scenarios at BLDG 92, topics covered included tools and tips for positive and proactive visitor engagement, a basic review of effective communication strategies and barrier-free aspects of the the American with Disabilities Act, and interactive exercises to generate group-based discussion on effective practices specific to BLDG 92.


Singapore Tourism Board & National Heritage Board: Guided Tour Consulting

Filed to: TrainingsTurnstile Studio

f44847115_2e3500a5-3216-4b33-81f5-2c8aecf312ed_l

Guided Tour Consulting for the Attractions and Experience Development Series in Singapore, November 2013

Staff from Turnstile Tours and the Lower East Side Tenement Museum were invited to Singapore by the country’s Tourism Board, Association of Singapore Attractions, Workforce Development Agency, and the National Heritage Board to provide trainings and consultations on storytelling skills and developing more engaging, interactive guided tours for cultural institutions, tourist attractions, and tour companies. (more…)


St. Nick’s Alliance: Tour Consulting

Filed to: TrainingsTurnstile Studio

st nicks alliance logo wo tagline

Support for development of neighborhood-based tour offered by a non-profit organization

During the spring of 2012, Turnstile Tours provided support to staff members at St. Nick’s Alliance to develop and offer a walking tour focused on sites of historical significance in Williamsburg, a neighborhood in North Brooklyn, that wove together stories of sites, residents, and the organization’s impact over time on issues related to affordable housing, crime, care for senior citizens, public art, and youth programs. Turnstile Tours provided support by providing feedback on place-based storytelling techniques, incorporation of primary sources, past-present connections, and methods for engaging attendees.


Neighborhood Women: Tour Consulting

Filed to: TrainingsTurnstile Studio

Screen Shot 2016-06-04 at 12.55.58 AM

Technical assistance in walking tour development and delivery for neighborhood place-marking initiative

During the spring of 2013, Turnstile’s founder Cindy VandenBosch provided support to Neighborhood Women, a non-profit organization based in North Brooklyn, to help shape and develop a walking tour based on the stories of female community leaders as part of a place-marking initiative. Cindy provided feedback to the tour development team on techniques for incorporating personal stories within the context of larger neighborhood issues, while using visual cues, primary sources, and audience participation to support storytelling.  Feedback and support was also provided regarding logistical implementation of the tour, from designing a realistic, achievable route to staying on time and providing locations for attendees to sit down and rest throughout the experience.