Visitor Experience Associate and Tour Guide
Gina Gao joined our team in 2018 as a full-time intern through the Brooklyn Navy Yard Summer Internship Program. Since that time, she has become an important member of our team and regularly leads tours in Mandarin and English, assists with marketing and sales efforts, and provides ongoing support to ensure that our tours operate smoothly and are responsive to visitors’ needs. Gina is originally from China, is an undergraduate student of the New York City College of Technology in Hospitality Management. She previously obtained a Bachelor’s degree in the same major from Hubei University in China and worked for seven years there as a tour guide and itinerary planner. She is very passionate, friendly, and is a hard-working person. She loves traveling and cooking, and her dream is to set foot in as many places around the world as she can. She brings positive energy to people around her and wherever she goes she looks for new ideas for improving her workplace and engagement with customers. She follows the motto that a person should always feel hungry for more, and that these inner feelings make people work hard, investigate and explore more and more.