Drawing from original research that Turnstile Tours conducted to lead public tours of the Essex Street Market, Turnstile Studio was commissioned by the Essex Street Market Vendors Association to research, develop, and curate a historical content document to support the design and creation of an infographic that was installed inside the market in the fall of 2016. This research project included producing an annotated synopsis of the history of the Essex Street Market and New York City’s public market system, focusing on milestone moments, historical tidbits, and vendors’ stories, as well as providing suggestions for visual materials to feature in the infographic. Primary source materials were drawn from sources at the New York City Municipal Archives, New York City Department of Records, the Municipal Library, and the New York Public Library, as well as from online newspaper archives, including the New York Times, Brooklyn Daily Eagle, and other newspapers.
Training Workshops and Resources for Staff and Volunteers
In the winter and spring of 2016, Turnstile Studio was contracted by the Brooklyn Botanic Garden to conduct a series of training workshops, develop training tools and materials, and provide recommendations to further enhance accessibility and visitor engagement for both children and adults.
Design of tourism map and visitors guide to Brooklyn
In the spring of 2016, Turnstile Studio was contracted by the Brooklyn Chamber of Commerce and Explore Brooklyn to create a free visitors map for Brooklyn, highlighting travel and tourism stakeholders in the borough. The design was focused on drawing in visitors from Manhattan by putting a spotlight on wayfinding and the many means of public transportation that cross the East River. The maps were printed and distributed by CTM Media Group in kiosks throughout the greater New York area during the 2016-17 season.>> Continue reading
Design of brochure and map for tour programs at the Brooklyn Navy Yard
In the summer of 2015, Turnstile Studio was contracted by the Brooklyn Navy Yard Development Corporation to create a new visitor brochure for tour programs at the Yard. This brochure was designed to improve wayfinding for visitors, and to encapsulate the wide variety of tour programs and experiences available at the Yard, including tours for the general public, school tours, private group tours, and exhibits and programs at the Brooklyn Navy Yard Center at BLDG 92.>> Continue reading
Map brochures designed to engage visitors and locals with the craft beverage industry
Our team was commissioned by the Brooklyn Chamber of Commerce and their tourism portal, ExploreBK.com, to create a series of map brochures depicting the booming craft alcohol industry in Brooklyn. Developed as part of CheersNY, a showcase of New York State alcohol producers held at Brooklyn’s Industry City in October 2015, and New York State’s Taste NY initiative, the maps were designed to guide visitors through the borough to the many locations where they can stop in and try a taste of beers, wines, and spirits manufactured in Brooklyn.>> Continue reading
Research and content development for STEM-based K-12 programs
In 2014, Turnstile was commissioned by the Brooklyn Historical Society and the Brooklyn Navy Yard Center at BLDG 92 to create a research document about STEM and sustainability-related topics, both historical and contemporary, at the Brooklyn Navy Yard. This research project was designed to be the content foundation for the development of STEM-based K-12 programs at the Yard.>> Continue reading
Visitor services trainings for security and front-line staff
This interactive training session for the security staff at the Brooklyn Navy Yard focused on visitor interaction, customer service, and anticipating and adapting to the needs of visitors, including people with disabilities. Led by Cindy VandenBosch, this session explored scenarios and proposed strategies for anticipating and addressing the needs of the wide range of visitors that come to the Brooklyn Navy Yard Center at BLDG 92 in efforts to provide a more welcoming experience for all, including first-time visitors, area residents seeking employment services, and people with visible and invisible disabilities. With training tools and examples drawn from real-life scenarios at BLDG 92, topics covered included tools and tips for positive and proactive visitor engagement, a basic review of effective communication strategies and barrier-free aspects of the the American with Disabilities Act, and interactive exercises to generate group-based discussion on effective practices specific to BLDG 92.
Presentation at Rochester Institute of Technology, Department of Museum Studies, December 2013
Cindy VandenBosch was invited to speak with students and faculty in an undergraduate Oral History class in the Department of Museum Studies about Turnstile’s experience collecting, preserving, and utilizing oral history in the creation of tours, public programs, and online content. She spoke about her experience documenting stories of vendors and neighborhood residents in and around Brooklyn’s Moore Street Market, the use of oral history in our programs at the Brooklyn Navy Yard, and her past work at the Lower East Side Tenement Museum.
Guided Tour Consulting for the Attractions and Experience Development Series in Singapore, November 2013
Staff from Turnstile Tours and the Lower East Side Tenement Museum were invited to Singapore by the country’s Tourism Board, Association of Singapore Attractions, Workforce Development Agency, and the National Heritage Board to provide trainings and consultations on storytelling skills and developing more engaging, interactive guided tours for cultural institutions, tourist attractions, and tour companies.>> Continue reading
Presentation at the New York City Museum Educators Roundtable Annual Conference, May 2013
“Oral History in a Public Context: Fostering Human Connections with Broader Public Meanings”
This conference session, organized by Cindy VandenBosch, included case study presentations and facilitated small group discussions to examine how oral history can be used effectively in a variety of museum-based projects, from apps to place-making activities, walking tours to educational programs, as a means of fostering personal connections with the past, and with broader public meanings.>> Continue reading