Teacher Professional Development at Brooklyn Army Terminal, Nov 5

This Chancellor’s Day, explore the history, architecture, and people of the Brooklyn Army Terminal with Turnstile Tours and Brooklyn Connections of the Brooklyn Public Library. Located on Sunset Park’s waterfront, we’ll tour this awe-inspiring complex with the history experts from Turnstile Tours to unearth the stories of the Terminal’s vital role during World War II and its transformation into a 21st century industrial park. Take home primary sources and lesson ideas that help students create fascinating connections between major historical themes and local history through the Brooklyn Army Terminal. 

Brooklyn Connections workshops are intended for educators and school administrators, and priority will be given to K-12 classroom teachers. All others will be accommodated pending availability. Brooklyn Connections is an approved NYSED Continuing Teacher and Leader Education (CTLE) sponsor. This special accreditation enables educators to utilize Brooklyn Connections professional learning workshops toward fulfilling their mandated 100 hours of approved CTLE credits. 

Chancellor’s Day at Brooklyn Army Terminal

icon-calendar  TUE, Nov 5, 2019
icon-book Guided tours, lectures, and lesson planning
  Brooklyn Army Terminal

Expanding the Brooklyn Botanic Garden’s Welcome

Logo of the Brooklyn Botanic Garden with a plant with red, green, and blue and the word of the organization spelled out

Training and Assessment for Institutional Capacity Building for Accessibility

Turnstile Studio is currently serving as a primary consultant on Expanding Brooklyn Botanic Garden’s Welcome, a three-year project that aims to set a new institution-wide baseline for inclusively welcoming and serving visitors with disabilities to the Brooklyn Botanic Garden.  In Year One (2019), Turnstile Studio is conducting a baseline assessment across all visitor-facing departments through focus groups, surveys, and workshops; supporting the formation of a best practices working group and an inter-departmental task force; designing and facilitating accessibility training workshops and materials tailored to each department for all front-line staff (security, visitor services, education, horticulture, etc.); and providing analysis and recommendations for short- and long-term capacity-building efforts.

Green-Wood Cemetery: Visitor Engagement Training Workshop and Resources

Professional Development Workshop and Capacity-Building Resources

In the spring of 2017, Turnstile Studio was contracted by Green-Wood Cemetery to develop and conduct a customized professional development workshop for their tour guides and staff with a focus on techniques and best practices for providing an inclusive and engaging experience for all visitors. In addition to the training workshop, Turnstile’s team produced capacity-building resources for the institution, including training materials and resources for future workshops, as well as  a report with recommendations related to visitor engagement on tours of Green-Wood based on tour observations, assessment of online and printed visitor materials, and best practices across the museum and tourism fields.

Humanities New York: Tour and Workshop

Designing for Public Engagement: Tour and Professional Development Workshop

In 2016 and 2017, Turnstile hosted a Food Cart Tour of the Financial District at lunchtime, followed by a two-part professional development workshop for Public Humanities Ph.D. Fellows at Humanities New York that explored the challenges and opportunities of creating publicly accessible resources and programming with community partners, informants, and collaborators. Using the food cart tour as a common reference point, combined with a series of facilitated activities, workshop participants shared ideas, questions, and concerns about their respective community-oriented projects, learned about and discussed logistical and ethical considerations for designing and implementing public-facing projects, and reviewed project management tools that support facilitating mutually beneficial collaboration with community partners.

CUNY Graduate Center: Workshop on Guided Tours

Engaging Guided Tours: Techniques and Best Practices

On October 28, 2016, Cindy VandenBosch and Andrew Gustafson of Turnstile Tours led a workshop at the City University of New York’s Center for the Humanities as part of Afterlives: Place, Memory, Story, a day-long conference hosted by the Public History Collective. This workshop introduced attendees to best practices in developing and delivering guided tour experiences that are accessible, engaging, and rigorously researched. Through case studies drawn from Turnstile’s extensive experience in the field, and through modeling practices, participants learned about strategies for developing content for place-based learning, storytelling techniques, group management, as well as other approaches to ensure that visitors have an enjoyable and educational tour experience that is meaningfully connected to the tour’s location.

BLDG 92 & Brooklyn Historical Society: Brooklyn Navy Yard STEM and Sustainability Research

Research and content development for STEM-based K-12 programs

In 2014, Turnstile was commissioned by the Brooklyn Historical Society and the Brooklyn Navy Yard Center at BLDG 92 to create a research document about STEM and sustainability-related topics, both historical and contemporary, at the Brooklyn Navy Yard. This research project was designed to be the content foundation for the development of STEM-based K-12 programs at the Yard.>> Continue reading

Brooklyn Navy Yard Development Corporation: Ambassador Training

Visitor services trainings for security and front-line staff

This interactive training session for the security staff at the Brooklyn Navy Yard focused on visitor interaction, customer service, and anticipating and adapting to the needs of visitors, including people with disabilities. Led by Cindy VandenBosch, this session explored scenarios and proposed strategies for anticipating and addressing the needs of the wide range of visitors that come to the Brooklyn Navy Yard Center at BLDG 92 in efforts to provide a more welcoming experience for all, including first-time visitors, area residents seeking employment services, and people with visible and invisible disabilities. With training tools and examples drawn from real-life scenarios at BLDG 92, topics covered included tools and tips for positive and proactive visitor engagement, a basic review of effective communication strategies and barrier-free aspects of the the American with Disabilities Act, and interactive exercises to generate group-based discussion on effective practices specific to BLDG 92.

Singapore Tourism Board & National Heritage Board: Guided Tour Consulting

Guided Tour Consulting for the Attractions and Experience Development Series in Singapore, November 2013

Staff from Turnstile Tours and the Lower East Side Tenement Museum were invited to Singapore by the country’s Tourism Board, Association of Singapore Attractions, Workforce Development Agency, and the National Heritage Board to provide trainings and consultations on storytelling skills and developing more engaging, interactive guided tours for cultural institutions, tourist attractions, and tour companies.>> Continue reading

St. Nick’s Alliance: Tour Consulting

Support for development of neighborhood-based tour offered by a non-profit organization

During the spring of 2012, Turnstile Tours provided support to staff members at St. Nick’s Alliance to develop and offer a walking tour focused on sites of historical significance in Williamsburg, a neighborhood in North Brooklyn, that wove together stories of sites, residents, and the organization’s impact over time on issues related to affordable housing, crime, care for senior citizens, public art, and youth programs. Turnstile Tours provided support by providing feedback on place-based storytelling techniques, incorporation of primary sources, past-present connections, and methods for engaging attendees.