COVID-19 Health & Safety

These guidelines were updated on November 10, 2024, so please read them carefully and contact us if you have any questions.

Our top priority is ensuring the health and safety of our guests, our staff, and the general public. Please review these guidelines before booking your tour, and feel free to contact us if you have any questions.

• If you are feeling unwell before your tour experience, please contact us so that we can reschedule you to a future date or refund your ticket. If you are feeling unwell during a tour, please contact a staff member for assistance.
• Masks are not required on tours, but please note that our staff, partners, and other visitors may choose wear masks during the tour.
• We have a zero-tolerance policy for individuals who endanger staff, visitors, and partners by engaging in verbal or physical harassment, displaying discriminatory or threatening behavior, or otherwise interfering with the experience of others. Tour participants who violate these policies may be asked to leave the tour without a refund.
• As in any public setting, we cannot guarantee that you will not be exposed to COVID-19. By taking a tour with Turnstile Tours and going outside, you voluntarily assume such risks.