Expanding the Brooklyn Botanic Garden’s Welcome

Logo of the Brooklyn Botanic Garden with a plant with red, green, and blue and the word of the organization spelled out

Training and Assessment for Institutional Capacity Building for Accessibility

Turnstile Studio is currently serving as a primary consultant on Expanding Brooklyn Botanic Garden’s Welcome, a three-year project that aims to set a new institution-wide baseline for inclusively welcoming and serving visitors with disabilities to the Brooklyn Botanic Garden.  In Year One (2019), Turnstile Studio is conducting a baseline assessment across all visitor-facing departments through focus groups, surveys, and workshops; supporting the formation of a best practices working group and an inter-departmental task force; designing and facilitating accessibility training workshops and materials tailored to each department for all front-line staff (security, visitor services, education, horticulture, etc.); and providing analysis and recommendations for short- and long-term capacity-building efforts.

Green-Wood Cemetery: Visitor Engagement Training Workshop and Resources

Professional Development Workshop and Capacity-Building Resources

In the spring of 2017, Turnstile Studio was contracted by Green-Wood Cemetery to develop and conduct a customized professional development workshop for their tour guides and staff with a focus on techniques and best practices for providing an inclusive and engaging experience for all visitors. In addition to the training workshop, Turnstile’s team produced capacity-building resources for the institution, including training materials and resources for future workshops, as well as  a report with recommendations related to visitor engagement on tours of Green-Wood based on tour observations, assessment of online and printed visitor materials, and best practices across the museum and tourism fields.